Opt-In Policy
We only send SMS or MMS messages to users who have explicitly opted in to receive them. Opt-in consent may be collected through any of the following methods:
Online Signup: During checkout or registration, users check a box indicating their agreement to receive text messages.
Text-to-Join: Users voluntarily text a keyword (e.g., “JOIN” or “WINECLUB”) to a designated number to subscribe.
Written or Electronic Consent: Consent collected through physical sign-up sheets or digital forms at events or point of sale.
Sample Confirmation Message:
“Welcome to WINECLUB! You’ll receive weekly wine picks and exclusive offers. Reply STOP to unsubscribe anytime.”
Opt-Out Policy
You can opt out of receiving text messages at any time by replying with any of the following keywords:
STOP
UNSUBSCRIBE
CANCEL
QUIT
END
Once we receive your opt-out request, you will receive a confirmation message and no further promotional texts will be sent to your number.
Sample Opt-Out Response:
“You have successfully unsubscribed and will no longer receive messages from us. Text JOIN at any time to resubscribe.”
Important Notes
We retain proof of opt-in consent for compliance purposes.
Once you opt out, we will not send any further marketing messages to your number unless you explicitly opt in again.
Transactional messages (e.g., order confirmations or delivery updates) may still be sent when necessary.